Welcome to PerfumeOutlet.net. Your final destination of fabulous discounted fragrances and beauty accessories. Providing authentic, factory fresh fragrance and cosmetic products. We carry a multitude of sizes and accessory products of your favorite fragrances. We have the largest inventory of brand name fragrances at the lowest prices. PerfumeOutlet.net is committed to the highest level of customer service and online shopping experience.

Perfume Outlet Inc.
11531 Anabel Avenue
Garden Grove, Ca 92843
Tel: (714) 867-2828
Toll-Free: (866) 638-7373
Fax: (714) 867-2827
info@perfumeoutlet.net

Ordering Options
We accept: MasterCard, Visa, American Express, Discover Card, Diners Club, and JCB. When using your credit card for payment on our site, please ensure that the address you provide us with is the same address your credit card billing statements are mailed to.

Order Online
When you place an order online, your personal information and credit card information are encrypted using SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted while being transferred to perfumeoutlet.net. Your credit card information is always stored in encrypted form in a database that is away from our Web site database so it isn't connected to the Internet, and is therefore safe from hackers.

Order by Check
Effective November 23, 2004: PerfumeOutlet.net no longer accepts personal checks as a form of payment. We still however accept Money Orders, Cashiers' Checks and wire transfers.

Order by Fax
If you prefer not to put your Credit Card Number online into our SECURE Transaction Server, just fill out the order form and FAX IT TO US. Make sure you FAX us one page containing your full name, E-mail address, Order Confirmation Number and your complete: Credit Card Type (Visa, MasterCard, Discover, or American Express) Credit Card Number and Expiration Date to Fax #: (714) 867-2827 (24 hours a day).

Will call orders are accepted during the hours of 9:00am to 4:00pm
M-F. You must call at least 1 hour ahead to place the order :
866.638.7373 ext 117 or 120

PerfumeOutlet.net Product Guarantee and Commitment:
All of the products showcased throughout PerfumeOutlet.net are 100% original brand names. We only carry genuine brand name perfumes and colognes. Absolutely NO imitations or knockoffs.

We work hard to ensure that your shopping experience is completely satisfying and enjoyable. Along with great selection and prices, our number one concern is offering superior customer service and our staff is here to serve you. If you have any questions or concerns, please feel free to contact us.

Tax
PerfumeOutlet.net is a California-based company. State law requires us to collect sales tax of 7.75% on all orders shipped within California. All orders outside of California are exempt from sales tax.

Shipping and Handling Information
Shipping available within the United States via USPS Priority or United Parcel Service from our Garden Grove, CA USA distribution center. Standard shipping is ground service within the United States.

Hours of Operation:
Monday - Friday 8:00 am to 5:00 pm Pacific Time

Shipping Procedures
Shipping and handling charges are nonrefundable for the following packages: Returned Packages, Unclaimed Packages or Undeliverable Packages. *Exceptions are when it is our error in shipping.*

Any order shipped to the continental US over $100.00 includes free standard shipping!

A charge of $5-$10 will be applied to your account if an address correction/ redirecting of your package is made by our courier.
If your package is returned to us, you may be subject to a reshipment fee.

Shipping Method Rates Transit Time Domestic Regular Shipping: USPS Shipping/ UPS $5.95 + $0.99 per additional item 3-7 Business Days (US 48 Continental States) 1st day of transit starts the next business day Express: USPS Shipping/ UPS $17.95 + $1.95 per additional item 1-2 Business Days (US 48 Continental States) 1st day of transit starts the next business day Domestic Next Day: USPS Shipping/ UPS $29.95 + $4.95 per additional item Next Business Day (US 48 Continental States) Alaska, Hawaii: USPS Shipping $9.95 + $1.95 per additional item 5-12 Business Days (Standard Shipping Only) 1st day of transit starts the next business day 2nd Day Air for Alaska and Hawaii only $24.95 + $2.95 per additional item 2 Business Days (for Alaska and Hawaii) 1st day of transit starts the next business day

Please contact us if you need additional information regarding the methods listed above.

Will call orders are accepted during the hours of 9:00am to 4:00pm M-F. You must call at least 1 hour ahead to place the order : 866.638.7373 ext 117 or 120

Additional Air Service Information
The air service guarantee does not apply to shipments that are delayed due to causes beyond our courier's control; including but not limited to weather conditions or natural disasters while en route or upon delivery; government imposed security regulations; disruptions with transportation networks that the courier uses (ground or air); delays imposed by customs authorities; strikes and labor disputes.

PerfumeOutlet.net currently only ships to the United States.

Privacy Policy
Click here to see our privacy policy.

Return Policy
We want you to be completely satisfied with your purchase, for that reason we offer a 14 day money back guarantee from date of delivery for unused, unopened items which are in their original perfume packaging. You may return your item(s) for a full refund of the purchase price plus any applicable sales tax within 14 days of the invoice date less shipping and gift wrapping where applies; or you may exchange your item(s) for different in-stock item(s) available at PerfumeOutlet.net; please note the additional shipping fee will be charged to your account. Any unopened orders/products post marked to our Garden Grove, CA warehouse after 14 days of your original order date will be charged a 25% restocking fee.

Concerning any applicable refund(s); if you paid with a credit card, the debited amount will be returned to the card number. If you paid by a check or money order, a company check will be sent to you after we have received and inspected the product. We ask that you contact one of our Customer Service Representatives to receive a return materials authorization number for the items you wish to return/ exchange at (866) 638-7373 during the following hours:
Monday - Friday 8:00am to 5:00pm Pacific Time

. Any returns/ exchanges that do not have an "RMA Number" and are in non-saleable/ original condition will not receive a refund and will be disposed of. Once an RMA # is obtained, please securely wrap the item(s), include a packing slip, and a reason for the return so that we can expedite the return processing. Please allow up to two billing cycles from the date of return for credits to appear on your credit card statement.

Restocking Fees
There will be a 25% restocking fee for items returned opened and unused.

Shipping and Handling Charge
Please note that the shipping and handling charge is nonrefundable unless it is our error in shipping. If your purchase was made during our "Shipping Promotions", whereas for orders over a certain designated amount , standard shipping is FREE, and you would like to return/ exchange the merchandise, the shipping charge of $5.95 will not be credited to your account. Any shipping cost you incur returning the product to us will not be refunded.

In the event any items from your order are not in stock, your remaining order items will be shipped to you and your credit card will be refunded the difference (if any). In the event the removal of this item(s) brings your order total below the amount needed for free shipping your credit card will be credited the amount of these items minus the appropriate shipping charge.

Damaged Items Received
When your order arrives, we recommend that you inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear; however, if damage occurred to any item(s) in your shipment, please report it to one of our Customer Service Representatives within 24 hours at 866-638-7373. Please supply the Customer Service Representative with your order number from your original order receipt. Please keep all damaged item(s) and related packaging material so you can send the item(s) back to PerfumeOutlet.net.

Short or Wrong Item(s) Received
If we short shipped (missed an item) or shipped you the wrong item(s), we sincerely apologize for the inconvenience. Please report this to one of our Customer Service Representatives within 24 hours of receiving your order at 866-638-7373. Please have your original order receipt ready when calling our Customer Service Representative to supply them with your order number.

Please direct returns to:
PerfumeOutlet, Inc.
RETURNS DEPARTMENT
11531 Anabel Ave.
Garden Grove, CA 92843
Customer Service: 714-867-2828 opt. 1

Please ship back to PerfumeOutlet.net using a 'trackable' courier. (UPS or USPS Delivery Confirmation). Any packages that have not been received by PerfumeOutlet.net and tracking information cannot be provided by the courier, will be the sole responsibility of the customer. Please allow up to 2 weeks to process your return or exchange. Any packages returned to PerfumeOutlet.net marked as "refused", "unclaimed", or "undeliverable" will be subject to return shipping charges.

Cancellation of orders:
Orders can be cancelled up to 1 hour after placing your order. To cancel your order please contact us via phone at (866) 638-7373 option 1 and send an Email to support@perfumeoutlet.net between the hours of:

Monday - Friday 8:00am to 5:00pm Pacific time